(USA) Manager I, Learning and Development
Position SummaryWhat you'll do About the Role Creative learning designers play a crucial role in crafting effective and engaging learning content for enterprise associates at Walmart.
Our designers develop innovative assets that support learning experiences, with an ultimate goal of facilitating learning and knowledge retention.
What you'll do Manages learning content by auditing existing learning materials; reviewing and editing final drafts; adapting content to changing learner needs; validating content with subject matter experts; aligning content with business goals and initiatives; maintaining consistency through quality control measures; and providing project status updates to stakeholders.
Manages the development of training programs, performance support tools, and resources by assisting with research of learning needs, learning environments, knowledge gaps, and behavioral changes; creating blended learning options; and ensuring alignment with technology and business support infrastructure.
Manages program effectiveness by measuring and analyzing trainee performance; identifying program inconsistencies and deficiencies; reporting inconsistencies and deficiencies to senior leadership; providing performance feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost.
Manages the learning environment by researching industry techniques that increase facilitation effectiveness; developing best practice approaches and ensuring integration into the facilitation program; delivering training materials; assessing facilitator performance; providing guidance on facilitator development and performance skills in learning solutions delivery; developing and delivering train-the-trainer programs; collaborating with internal customers; and engaging in facilitation interventions to build facilitator capability and positively impact contact center operations.
Implements training development standards and governance by adhering to governance processes for content development and maintenance; communicating standardized training processes to key business partners in order to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation and delivery approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; and managing the internal control assessment and remediation approach.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
About Walmart Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer.
Since those founding days, one thing has remained consistent:
our commitment to helping our customers save money so they can live better.
Today, we're reinventing the shopping experience and our associates are at the heart of it.
You'll play a crucial role in shaping the future of retail, improving millions of lives around the world.
This is that place where your passions meet purpose.
Join our family and create a career you're proud of.
About Northwest Arkansas Walmart's global headquarters are in Northwest Arkansas, ranked consistently in the top 5 best places to live in the country with the fastest growing economy through 2021! The area has transformed from a small town to a center of higher education, culture, commerce and entrepreneurialism.
Nestled in the Ozark Mountains, NW Arkansas attracts outdoorsy types with its abundance of state parks, acres of community green space, playgrounds, parks and walking trails.
The metro area also boasts a first-class performing arts center, an active local food movement, live music venues and a dynamic festival scene.
Join a fast-growing and evolving environment of arts and culture! NWA Location Video Bentonville Restaurant Guide - Food Network Visit Bentonville NWA Council Regions Rankings Walmart New Home Office - Corp Walmart Walmart, Inc.
is an Equal Opportunity Employer - By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
distribution of reference materials.
Benefits & Perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
Other benefits include short-term and long-term disability, education assistance with college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.
Walmart.
com/Health Equal Opportunity Employer Walmart, Inc.
is an Equal Opportunity Employer - By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Minimum Qualifications Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor's degree in Business, Human Resources, Education, Communications or related field and 1 years' experience in adult learning, trainingcontent development, or related area OR 3 years' experience in adult learning, training content development, or related area.
Preferred Qualifications Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Instructional Design Software, Leading a cross-functional team, Project ManagementMasters:
Human Resources, Masters:
Learning and DevelopmentProject Management - Project Management Professional - Certification, Six Sigma - Certification Primary Location 2403 Se J St, Bentonville, AR 72716, United States of America Recommended Skills Adaptability Adult Education Auditing Business Processes Business Requirements Certified Project Management Professional Estimated Salary: $20 to $28 per hour based on qualifications.
Our designers develop innovative assets that support learning experiences, with an ultimate goal of facilitating learning and knowledge retention.
What you'll do Manages learning content by auditing existing learning materials; reviewing and editing final drafts; adapting content to changing learner needs; validating content with subject matter experts; aligning content with business goals and initiatives; maintaining consistency through quality control measures; and providing project status updates to stakeholders.
Manages the development of training programs, performance support tools, and resources by assisting with research of learning needs, learning environments, knowledge gaps, and behavioral changes; creating blended learning options; and ensuring alignment with technology and business support infrastructure.
Manages program effectiveness by measuring and analyzing trainee performance; identifying program inconsistencies and deficiencies; reporting inconsistencies and deficiencies to senior leadership; providing performance feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost.
Manages the learning environment by researching industry techniques that increase facilitation effectiveness; developing best practice approaches and ensuring integration into the facilitation program; delivering training materials; assessing facilitator performance; providing guidance on facilitator development and performance skills in learning solutions delivery; developing and delivering train-the-trainer programs; collaborating with internal customers; and engaging in facilitation interventions to build facilitator capability and positively impact contact center operations.
Implements training development standards and governance by adhering to governance processes for content development and maintenance; communicating standardized training processes to key business partners in order to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation and delivery approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; and managing the internal control assessment and remediation approach.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
About Walmart Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer.
Since those founding days, one thing has remained consistent:
our commitment to helping our customers save money so they can live better.
Today, we're reinventing the shopping experience and our associates are at the heart of it.
You'll play a crucial role in shaping the future of retail, improving millions of lives around the world.
This is that place where your passions meet purpose.
Join our family and create a career you're proud of.
About Northwest Arkansas Walmart's global headquarters are in Northwest Arkansas, ranked consistently in the top 5 best places to live in the country with the fastest growing economy through 2021! The area has transformed from a small town to a center of higher education, culture, commerce and entrepreneurialism.
Nestled in the Ozark Mountains, NW Arkansas attracts outdoorsy types with its abundance of state parks, acres of community green space, playgrounds, parks and walking trails.
The metro area also boasts a first-class performing arts center, an active local food movement, live music venues and a dynamic festival scene.
Join a fast-growing and evolving environment of arts and culture! NWA Location Video Bentonville Restaurant Guide - Food Network Visit Bentonville NWA Council Regions Rankings Walmart New Home Office - Corp Walmart Walmart, Inc.
is an Equal Opportunity Employer - By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
distribution of reference materials.
Benefits & Perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
Other benefits include short-term and long-term disability, education assistance with college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.
Walmart.
com/Health Equal Opportunity Employer Walmart, Inc.
is an Equal Opportunity Employer - By Choice.
We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.
That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.
Minimum Qualifications Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor's degree in Business, Human Resources, Education, Communications or related field and 1 years' experience in adult learning, trainingcontent development, or related area OR 3 years' experience in adult learning, training content development, or related area.
Preferred Qualifications Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Instructional Design Software, Leading a cross-functional team, Project ManagementMasters:
Human Resources, Masters:
Learning and DevelopmentProject Management - Project Management Professional - Certification, Six Sigma - Certification Primary Location 2403 Se J St, Bentonville, AR 72716, United States of America Recommended Skills Adaptability Adult Education Auditing Business Processes Business Requirements Certified Project Management Professional Estimated Salary: $20 to $28 per hour based on qualifications.
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